How to Order

 

The Process for placing order should be follow this step :-

Step 1 : Customer “Send Inquiry” to our company by email pandaaquarium@ymail.com  that show details of fish you want to order our code of products , size , and quantity (see details at our price list)

Step 2 : We check fish details and check available stock  after that we will send “Performa Invoice” to customer for approve details that will show all details of cost for shipment (fish cost , freight cost , packing & shipping cost) , we will send to customer within 24 Hours after receive inquiry details.

Step 3 :

3.1 Customer consider details of Proforma invoice , if they want to change something , they will inform back by Email.

3.2 After customer consider details if accept , customer “confirm order” by email and “transfer money” by T/T to our company account:

Account Name : PANDA Import And Export.

Account No.     : 0062/606616

Bank                : The United Bank.

Branch             : El-Mokhtalat

Swift Code       : UBEEGCX

Bank  Address  : UB

                          241A  El-Gomhoria St. El-Mokhtalat Quarter

                          Elmansuora.

                          EGYPT

Step 4 : After our bank confirm receive money, We start prepare document for shipment, Booking space to the Airline and quarantine fish .

Step 5 : Packing and send fish to the Airline on flight schedule.

Step 6 : Send copy of all document for shipment to customer by Email or Fax. and we will send conclusion invoice for show really cost for shipment.

Step 7 : customer send report of shipment.

 

Variety of ornamental fish you wish to place an order by specifying Code ID of the fish from our product list or from our stock list, and the required size
-The required quantity (Minimum order quantity at least 6 boxes up.) that for minimum weight for cheap freight charge from the airline for Live Fish Rate. (normally should over 100 kg)
- Specify the designated port you wish to have the product delivered
- Specified the period for delivery
- E-Mail to  pandaaquarium@ymail.com

When you have placed order for the fishes, we will send a Performa invoice with a summary of your order and the total amount due.

 

Important Document Providing:

Normally we will provide these important documents with the shipment:
- Invoice,

- Packing List,
- Airway bill,
- Health Certificate (issued by the Department of Agriculture of EGYPT) for Fish
- and/or CITES Certificate (issued by the Department of Agriculture of Indonesia)

 

However in some countries may need more documents such as Certificate of origin or special declaration.
Please inform us in advance.

 

Some countries, importers must have Import Permit Certificate first before you confirm the order.